COVID-19 Vaccine Allergy Service

Concerns about your COVID-19 Vaccine?

Our COVID-19 Vaccine Allergy Service is available to offer confidential guidance and advice for members of the public living in the Cardiff and Vale area. We also offer a service to healthcare professionals across Wales.

As more of the general population is being offered their COVID-19 Vaccine, we’re here to help with your queries and concerns. Our pharmacy professionals are on hand 6 days a week to advise, with a turnaround of 3-7 days for enquiry answering.

Members of the public

For members of the public in Cardiff and Vale area:

Please take a look at our Medicines Helpline for more information

Telephone: 029 2184 2251

Monday to Friday: 9am – 5.00pm

Saturday: 9am – 12.45pm

For other health board areas please see contacts listed below.

Healthcare professionals

Although we provide an advisory service across Wales for healthcare professionals access to our service is via your local immunisation co-ordinator who may be able to help with your enquiry or can refer on to our service if required. Please contact them for more advice on how to submit a COVID-19 vaccine allergy-related enquiry.

Aneurin Bevan: Anne-Marie Eliades
Betsi Cadwalader: Leigh Pusey
Cardiff and Vale: Mass Immunisation team
Cwm Taf Morgannwg: Vaccination enquiries
Hywel Dda: Lynne Edwards
Powys: Immunisation team
Swansea Bay: Immunisation team

Since Jan 1st 2021, our pharmacists have dealt with nearly 2000 requests for COVID-19 vaccine allergy advice.

Not what you’re looking for?

Visit: Public Health Wales COVID-19 Vaccine Information

Change history

31 Dec 22

Opening times updated

18 Jul 22

Links updated.